CHEManager is the leading industry newspaper for management in the chemical and pharmaceutical industries.
For the current May 2022 issue, Felix Weger reports on new service models in the chemical industry enabled by the Packwise solution and how awareness of the added value of digital services continues to grow.
"Customer proximity and a reliable relationship with suppliers are more important than ever. At the same time, the chemical industry, which is trimmed for efficiency, offers the opportunity to further optimize processes. In addition to cost reduction, new digital business models play a central role in this. According to the VCI, linking digital services with physical products in the industry is an important key to additional value creation. For some time now, a trend has therefore been emerging in the chemical industry: There is an increased need to differentiate oneself from competitors through new service models. Especially in times like these, when supply chains are characterized by a loss of control, this is becoming increasingly essential.
There is a growing awareness in the industry of the added value of digital services. The increasing readiness for digitization in industry in recent years is experiencing an additional acceleration. Digital business models are thus more relevant than ever. But what do such service models look like in concrete terms? And what added value do they offer?"