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When do prospects call us?

Written by Leopold Meindl | Jan 29, 2024 8:22:08 AM

Have you ever wondered: When do chemical companies reach out to Packwise?

Discover here what often goes through our customers' minds when they consider implementing the Packwise solution. We have collected and presented the verbatim feedback from many of our customer inquiries for you.

 

1. Introduction of the plastic tax  
"Can I use my containers more efficiently in cycles to save taxes?"  
The plastic tax poses new challenges for many of our customers. Packwise offers solutions to make the circulation of your containers more efficient so that you can save taxes and be environmentally conscious at the same time.

 

2. Purchase of new containers  
"Do I really need to buy new containers or can I manage my existing fleet 'smartly' and thus save costs when buying new ones?"  
With our "smart management" approach, we help you to make optimum use of your existing resources and thus avoid unnecessary new purchases.

 

3. Complaints  
"Can quality defects, complaints and unpleasant discussions be avoided through monitoring?"  
One customer shared his frustration: "Who is now responsible for the damaged goods? Our supplier said he had complied with the permitted temperature ranges and is pointing the finger of blame at his subcontractor." Packwise enables precise monitoring of your containers to avoid such situations.


4. Compliance with temperature limits  
"How can I verify that certain temperature limits have actually been adhered to?"  
Another customer reported: "Our warehouses were full and we had to switch to replacement warehouses that have no temperature control. The chemicals became unusable due to a sudden drop in temperature." With Packwise you can minimize such risks. 

5. Excellent customer service  
"My company should differentiate itself through the best possible customer service. How can I achieve this goal?"  
By using our tools to optimize your processes, you can provide customer service that sets you apart from the competition. 
 
6. Optimization of consignment warehouses  
"I want to avoid high stock levels and still be able to deliver reliably."  
A common problem, as described by a customer: "High costs have been caused by over-ordering because the tanks were not yet ready for refilling." Packwise helps you to manage your stock levels effectively.

 

7. Digitization  
"We want to automate processes and are looking for a quick and practical way to start digitizing processes."  
One customer said: "I need to find a management solution for our chemical warehouse when we expand our range in the coming months." Packwise offers innovative solutions for such expansion plans.  

8. supply management and notification  
"How can I ensure that goods have actually arrived at the customer's premises when commissioning subcontractors?"  
Our system enables a transparent and traceable supply chain so that you always know where your products are.

 

9. Shortage of skilled workers  
"To what extent can time-consuming, repetitive tasks be automated?"  
The shortage of skilled workers is a global problem. Packwise offers automation solutions that help to minimize repetitive and time-consuming tasks. This relieves your employees and allows them to focus on more complex and value-adding tasks.  

10. Production stop  
"How can I avoid missing containers leading to production stops?"  
A concerned customer described: "We had to stop our production because there were not enough containers available for filling." Packwise ensures that your production runs smoothly.

 

11. Complex deposit management  
"I want to avoid disputes with customers and have a clear database."  
Packwise helps you to simplify your deposit management and avoid disputes with clear, data-driven facts. This allows you to focus on building strong customer relationships.  


  


At Packwise, we understand that challenging existing processes is an opportunity for growth and improvement. Our solutions are designed to help you not only overcome challenges, but to use them as opportunities to take your business to the next level. We are your partner on this journey, with the expertise and tools you need to succeed.